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Written by Jon on May 23, 2010 – 1:00 pm -
You can easily increase your salon staff’s performance and productivity by implementing a Benefits & Rewards Compensation System within your salon. Your system needs to be easy to understand by management and staff. Before creating such a system, first review your salon goals and objectives, make sure they are clearly defined and then prioritize your real needs. You must also evaluate your profit and loss statement to see if you can afford a rewards or incentive package.
“Instruction does much, but encouragement does everything.”
Johann Wolfgang Von Goethe
Below are tips on what to include in your Benefits & Rewards Compensation System:
Provide praise and recognition to your staff — sometimes a little pat on the back will do wonders. It shows you appreciate their hard work and effort. A little personal note with their pay check acknowledging and praising their performance from time to time will always be appreciated. So will a card on their birthday or flowers on their workstation on Mother’s Day. Maybe ordering lunch on a busy Saturday would be a nice gesture.
Give a simple thank you card — let your staff member know you appreciate their efforts in contributing to a professional and positive team environment. Let them know you appreciate their loyalty.
Make your staff feel special — work hard to make each staff member feel special and important. Always praise in front of others. This will help your staff strive for greater success.
Award a gift certificate or time off — set targets with a rewards system for a job well done. Give peak performers a gift certificate or a special day off for exceeding your goals and expectations. A gift certificate to Starbucks or to a local dinner restaurant will always be appreciated by your staff.
Reward perfect attendance — offer something special for not missing work or being tardy for a year. Perhaps a bonus or salon services for the most improvement in attendance and timely arrival.
Hold a team contest — have team contests and reward the staff member that sells the most in retail or other salon services.
Take your staff on a fun field trip or picnic — a day at the beach or another fun outing makes for a nice reward. It is also a good team building activity and that sense of teamwork will carry over into the salon environment.
Improving staff performance and productivity will always be a challenge. My “Personal Success Seminar” and Developing Your Skills Leadership Guide will be of enormous help in this area. And just remember, rewarding performance and productivity leads to greater performance and productivity! |
Beauty school education for Blacks in America began when Madame Annie T Malone. after earning millions as a manufacturer and distributor of Poro Products, decided to train women to learn to sell and distribute Poro Products to other black women by practicing the art and science of hair care. This was in St, Louis, Mo. in 1918. Ms. Malone, as a pioneer, was passionate about providing high level quality training for those who enrolled in her school. Students were exposed to the most up to date classrooms and equipment. Students wore professional white uniforms as if they worked in a hospital. This tradition was adopted by all of the Poro Schools in America, the Islands and Africa where her empire extended into. Our Poro School of Beauty Art, in Cincinnati, Ohio was the last school in the system to close in 1989.
